
Find your voice
“Ana’s sensibility and seamless approach to adapting our personal set of comments and sentiments into Lily and Lionel’s tone of voice is integral to the growth of our e-commerce business.”
Alice Stone, founder, Lily and Lionel


Clever brands hold on to their customers because they respect them. “The Lily and Lionel woman has grown up; she’s not a girl anymore,” Alice Stone, the brand’s founder, told me. To maintain the success of her ready-to-wear, British print house, Alice needed to evolve the brand, to develop its voice. I loved her brief’s parting remark: “NB, we don’t want to be using exclamation marks!” I was hooked.

